# Support

We're here to help. Browse FAQs or reach out directly.

## Frequently Asked Questions

### Getting Started

#### How do I get started with Airpoint?

Download the app, grant camera access when prompted, and raise your hand in front of your webcam. The cursor will start following your hand immediately.

#### What webcam should I use?

Any webcam works! Built-in laptop cameras, external USB webcams, and even some phone cameras via continuity camera all work great.

#### Does it work on multiple monitors?

Yes! Airpoint automatically scales to your full display area, including multiple monitors.

### Gestures

#### How do I click?

Pinch your thumb and index finger together. Our ML model ensures only intentional pinches register as clicks.

#### How do I scroll?

Use a two-finger pinch (thumb + middle finger) and move your hand up or down to scroll.

#### Can I right-click?

Yes! In Pro, you can configure custom gesture mappings including right-click with a different pinch combination.

### Troubleshooting

#### The cursor is jittery

Try increasing the smoothing setting in preferences. Also ensure you have good lighting on your hand.

#### Clicks aren't registering

Make sure you're doing a clear pinch motion. You can adjust the click threshold in settings.

#### Hand tracking stopped working

Check that Airpoint still has camera permissions in System Settings > Privacy & Security > Camera.

### Billing

#### Is Pro a subscription?

No! Pro is a one-time purchase. You get all future updates included.

#### Can I get a refund?

Yes, we offer a 14-day money-back guarantee. Contact us and we'll process your refund.

#### How do I upgrade to Pro?

Click the 'Upgrade' button in the app's settings. You'll be taken to a secure checkout.

## Still need help?

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.